TooliesDocs

Delete your account

Permanently delete your account and all workspaces you own, and what happens to your data.

You can delete your account yourself, at any time, from Account & security → Delete account. Toolies asks for your password (and your authenticator code if two-factor authentication is on).

Before you can delete#

Toolies checks every workspace you own and refuses the deletion, telling you why, while:

  • creators are still connected: remove them from Creators first,
  • a post is being published or a creator is connecting: wait a few minutes,
  • a payment is being processed,
  • an affiliate payout is waiting to be sent.

What happens#

  • All workspaces you own are deleted: planned posts are cancelled and won’t be published, and your uploads are erased.
  • Their team members lose access. To keep a client space going, transfer its ownership to a manager before deleting your account.
  • You’re signed out everywhere, and AI assistants you connected stop working.
  • If you were on someone else’s team, you leave it.
  • Invoices are kept for accounting, without your name or email.
  • Remaining paid time isn’t refunded, and unpaid affiliate earnings are forfeited.

You receive a confirmation email. Posts already published stay on Instagram; delete them in the Instagram app if needed. The same email address can sign up again later as a new account.

Something unclear or missing? Contact your workspace administrator.